Delete Temporary Internet Files and Cookies

Microsoft Internet Explorer

1. Open Internet Explorer.
2. Click Tools and select Internet Options.
3. Under Browsing History, click Delete (for Internet Explorer 6, this is on the General tab of the Internet Options dialog).
4. Under Cookies, click Delete cookies.
5. Under Temporary Internet Files, click Delete files.
6. Click Close, then OK.

Mozilla Firefox

1. Open Mozilla Firefox.
2. Click Tools and select Clear Private Data.
3. Select the boxes next to Cache and Offline Website Data and Delete cookies, then click Clear Private Data Now.